> ## Documentation Index
> Fetch the complete documentation index at: https://staff-docs.esportshub.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff Recruitment

> How staff and admin applications work, cooldowns, and the accept and reject templates.

Members apply through the **Apply** option on the ticket panel. It opens one application form with a selector for the staff roles. Each type has its own cooldown, so a member can't spam re-applies.

## Roles you can apply for

| Role        | Cooldown | What it is                                                                             |
| ----------- | -------- | -------------------------------------------------------------------------------------- |
| Trial Staff | 3 days   | The entry point. A one-week trial; good activity and initiative moves you up to Staff. |
| Staff       | 3 days   | Full staff after a successful trial.                                                   |
| Management  | 7 days   | Leads the team and handles the management tickets.                                     |
| Admin       | 7 days   | Senior moderation and trust.                                                           |

## Admin applications

Ask for their resume, a brief description of themselves, and why they'd be a good fit.

## Templates

Acceptance template (click copy):

```text theme={null}
[@name] we'd like to offer you a position as trial staff for one week. If we see good activity and initiative, you'll be able to move up to staff and beyond. Let me know if you're interested!
```

Rejection template (click copy):

```text theme={null}
Hello,

Thank you for your interest in joining Esports Hub Staff and for taking the time to submit your application.

After careful consideration, we have decided not to move ahead with your application at this time. We appreciate the time and effort you invested and encourage you to stay active within the Esports Hub community, continue developing your skills, and reapply at a future date.

Thank you again for your support. We wish you the best and look forward to seeing you around the community.
```

## After they're in

New trial staff, staff, and admins get a welcome-aboard card in the staff channel when the role lands (a promotion up the ladder doesn't re-trigger it). How they progress from there, and how promotions are decided, is covered in [Activity & Promotions](/conduct/activity-and-promotions).